About the Role
Autobody Shop Manager
Organization: G Town Auto Body
Location: Belton, MO
Employment Type: FULL TIME
Position Summary:
The Autobody Shop Manager will oversee the day-to-day operations of G Town Auto Body, ensuring efficient workflow, quality control, customer satisfaction, and team performance. This role requires a hands-on leader with a strong understanding of the auto body and collision repair industry who can manage both the operational and customer-facing sides of the shop.
Key Responsibilities:
- Oversee daily shop operations including scheduling, workflow management, and production output
- Manage and lead a team of technicians, estimators, and support staff
- Ensure all repairs meet quality standards and are completed on time and within estimate
- Serve as the primary point of contact for customer communication, updates, and conflict resolution
- Coordinate with insurance adjusters and handle supplement requests as needed
- Monitor shop performance metrics including cycle time, labor efficiency, and customer satisfaction scores
- Maintain compliance with safety regulations and shop policies
- Manage parts ordering, vendor relationships, and inventory control
- Support hiring, onboarding, and performance management of shop staff
- Identify opportunities to improve processes, reduce waste, and increase shop profitability
Compensation: Competitive, commensurate with experience
Requirements
Qualifications
3+ years of experience in auto body, collision repair, or shop management
Strong knowledge of collision repair processes, estimating, and industry standards
Experience with estimating software such as CCC ONE preferred
Proven ability to lead a team and manage daily operational demands
Strong customer service and communication skills
Relevant certification or equivalent preferred
Valid driver's license required
About the Company
About the Organization:
G Town Auto Body is a collision and auto body repair shop located in Belton, Missouri, committed to delivering quality repairs and exceptional customer service to the local community.